本研究採用網路問卷調查法，以美國公共圖書館從事讀者諮詢顧問服務之106位館員為研究對象，藉由其對此項服務之認知，探討美國公共圖書館讀者諮詢顧問服務施行之範圍與內涵，瞭解其對讀者諮詢顧問服務的定義、功能、訓練目標等方面之看法，及其對美國公共圖書館施行讀者諮詢顧問服務所遭遇的困難與障礙，與讀者諮詢顧問服務未來發展方向之看法。研究者依據研究結果，針對本次問卷調查之填答者所服務之美國公共圖書館、未來國內規劃提供讀者諮詢顧問服務之公共圖書館以及國內圖書資訊學教育與圖書資訊學相關組織提出數項建議。

This research investigated the scope and contents of readers’ advisory services in American public libraries. Specifically, it explored librarians’ perspective on the following issues: definition, function, and training objectives of readers’ advisory services; the problems and challenges librarians face; their opinions on future developments in readers’ advisory services. The data collection was carried out by an online questionnaire and the participants included 106 librarians who provided readers’ advisory services in American public libraries. Through literature reviews and research results, the author provides suggestions for readers’ advisory services in Taiwan’s public libraries to consider. The author also provides suggestions for American public libraries that participated in this research, Taiwan’s public libraries that intend to provide readers’ advisory services in the future, and Library and Information Science related majors in the educational realm.