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篇名 家具診所——家具修復服務平臺設計與行銷企劃之研究
卷期 23
並列篇名 Furniture Clinic-Research on the Design and Marketing Planning of Furniture Repair Service Platform
作者 趙麗萍樊祖燁毛洪仁黃柏瀚盧威廷鄭育婷
頁次 093-114
關鍵字 家具O2O商業模式維修服務廢棄物對環境的污染共享經濟FurnitureO2O Business ModelMaintenance ServicesEnvironmental Pollution from WasteSharing Economy
出刊日期 202103

中文摘要

家中的家具會隨著時間而慢慢老舊並出現破損,這些破損的家具多半是以桌子、椅子、書櫃居多。它們購買的價格不貴,但因體積較大,不但丟棄不易,而且要買新的不但要花時間選購,而且搬運也比較麻煩。這些破損的家具如果經過有經驗工匠的整修,不但外觀能恢復舊貌,而且又可使用一段長的時間,且修補的費用相較購買新品而言更相對低了很多。本研究有鑑於上述這種供需現象,因此設計了「家具診所」——家具修復服務平臺,希望透過App的介面,整合有家具需要維修的消費者與具備維修家具能力的工匠,先透過影像加以溝通,再由工匠上門維修或送至指定地點修復。本研究希望能透過延長破損家具使用年限的方式,減少廢棄物對環境的污染,達到惜物愛物的目的。

英文摘要

Furniture at home will slowly age and appear broken over time. Although most of these broken items are tables, chairs, and bookcases and are not expensive to buy, because of their large size, not only is it difficult to discard, but it also takes time to buy new ones, and also makes shipping more troublesome. If this damaged furniture is refurbished by experienced craftsmen, not only will its appearance be restored to its original state, but it can also be used for a long time after. In addition, the repair cost is relatively lower than that of buying a new product. In view of the above-mentioned phenomenon of supply and demand, this research designed a “Furniture Clinic” - a furniture repair service platform hoping to integrate consumers with furniture in need of repair along with artisans who have the ability to repair furniture through the platform. Simply communicate with the craftsman, and they will come to repair or send the item to its designated place for repair. This research hopes to reduce environmental pollution from waste by extending the service life of damaged furniture, while also achieving the goal of cherishing things.

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