隨著資訊科技突飛猛進，資訊安全事件更屢見不鮮，然資訊與生活卻又息息相關，若資訊安全遭到破壞或發生漏洞，小則個人的隱私受到侵害，大則對財產或企業經營將造成危害，其嚴重後果不可輕忽。本研究提出一套投票式權重評選模式結合品質機能展開法，採問卷調查方式，以實踐大學高雄校區學生為問卷對象，瞭解學生對學校資訊安全服務品質的要求，並將資訊安全服務品質需求與技術要求項目，轉化為資訊安全管理要項，提供學校作為改善資訊安全服務品質與風險管理之建議。

As information technology has made great progress, the incidents of information security happen frequently. However information is inseparable from life. If information security is devastated, lightly, personal privacy will be harm; seriously, it causes damage to property or enterprise. Because these incidents happen continuously, enormous vulnerability is placed on information security. Everyone pays attention to it. Then many kinds of solutions are proposed. So, how to ensure the information security and integrate effectively is a big issue. To know about the students’ demands for the information security service quality. The Shih Chien University Kaohsiung Campus is taken as a case study and questionnaire in the paper. This paper proposes a new vote-ranking method to combine with quality function deployment and to find out the most important relative event to the customers. It transfers information security service quality and technology requirements into methods of information security management. They can be provided for manager of Information Department as improving recommendation of information security service quality and risk management.