篇名 | 組織成員志工經驗對主觀幸福感及人際公民行為之影響—職家衝突的影響及其調節效果 |
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卷期 | 37:1 |
並列篇名 | The Relationships among Institutional Volunteers, Subjective Well-Being and Interpersonal Citizenship Behavior: Work-Family Conflict as Moderator |
作者 | 陳玥錡 、 謝加娣 、 羅新興 、 嚴奇峰 |
頁次 | 015-030 |
關鍵字 | 志工 、 主觀幸福感 、 人際公民行為 、 職家衝突 、 Volunteership 、 Subjective Well-Being 、 Interpersonal Citizenship Behavior 、 Work-Family Conflict |
出刊日期 | 201605 |
本研究主要探討組織成員有無從事社會志工的經驗,對個人主觀幸福感及人際公民 行為之影響關係,並進一步分析職家衝突對上述關係的調節效果。分析224 份回收有效 問卷獲得以下發現:首先,有志工經驗的組織成員,其個人主觀幸福感與人際公民行為 均高於無志工經驗者;其次,組織成員的職家衝突僅對個人主觀幸福感呈現負向影響; 第三,在調節效果上,職家衝突僅對人際公民行為呈現影響,低職家衝突的組織成員相 較於高職家衝突者而言,其志工經驗能更明顯提高人際公民行為。最後,本文根據研究 發現提出管理上的貢獻以及對實務上的意涵。
The purposes of this study are to analyze the relationships among institutional employees’ experience of volunteership, their subjective well-being and interpersonal citizenship behavior, and further to explore the influence and moderating effect of work-family conflict. We analyzed 224 valid questionnaires and obtained the following findings: firstly, the volunteership experiences help employees to increase their subjective well-being as well as interpersonal citizenship behavior than non-volunteers; secondly, employees’ work-family conflict and subjective well-being has a negative relation; and thirdly, as for the moderating effect, employees with lower work-family conflict exhibit a higher interpersonal citizenship behavior than the employees with higher work-family conflict. Finally, we provide both theoretical contributions and practical implications based on the research findings.