篇名 | Case Study Implementation of an Intervention to Improve Instruction of Lean Six Sigma in a Statistical Quality Control Course |
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卷期 | 16:1 |
作者 | Theodore T. Allen 、 Anthony Afful-Dadzie 、 Shih-Hsien Tseng |
頁次 | 001-014 |
關鍵字 | Lean Six Sigma 、 Define-Measure-Analyze-Improve-Control 、 Control Charting 、 Cause and Effect Matrices 、 Pareto Charts 、 Standard Operating Pro-cedure |
出刊日期 | 201804 |
Both industrial and higher education of lean six sigma techniques typically involve real world case studies and a requirement for proving that a significant amount of money is saved. Yet, there is still a need to teach quality technology “toolbox” courses. Instructors of these cours-es may desire students to perform lean six sigma problem solving methods and project work without the time and coordination required for completing an important real world project. This article includes a sample project to help the students develop their own class projects. Providing this sample was itself and intervention in our course and we offer a student outcomes assessment of an average increase in a quality measure based on a blind random sampling evaluation of pro-jects done before and after the intervention.