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篇名 Case Study Implementation of an Intervention to Improve Instruction of Lean Six Sigma in a Statistical Quality Control Course
卷期 16:1
作者 Theodore T. AllenAnthony Afful-DadzieShih-Hsien Tseng
頁次 001-014
關鍵字 Lean Six SigmaDefine-Measure-Analyze-Improve-Control Control ChartingCause and Effect MatricesPareto ChartsStandard Operating Pro-cedure
出刊日期 201804

中文摘要

英文摘要

Both industrial and higher education of lean six sigma techniques typically involve real world case studies and a requirement for proving that a significant amount of money is saved. Yet, there is still a need to teach quality technology “toolbox” courses. Instructors of these cours-es may desire students to perform lean six sigma problem solving methods and project work without the time and coordination required for completing an important real world project. This article includes a sample project to help the students develop their own class projects. Providing this sample was itself and intervention in our course and we offer a student outcomes assessment of an average increase in a quality measure based on a blind random sampling evaluation of pro-jects done before and after the intervention.

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