本論文採實證研究以調查影響國內大型企業採用支援系統( Deci-sion Support System )的因素。所調查的92家企業。超過三分之二的廠商,其規模如下:員工人數超過300人,年營業額超過新臺幣10億,其使用電腦的年數超過四年。本論文主要發現顯示技術可用性 ( technology availability ),訓練計劃( training program ),決策者的認知( awareness of decision makers ) ,電腦作業年數( the age of computer operation ) ,與正式化的MIS規劃( formal MIS planning )等五個因素與企業是否採用決策支援系統有正向的關聯。
This field study investigated the factors that affect the use of decision support systems (DSS) by large-scale business firms in Taiwan. Two thirds of the 92 firms surveyed had more than 300 employees, mare than NT$1,000 million in annual sales revenue, and had been using computers for more than four years. The principal findings showed that technology availability. training programs, decision makers' awareness, length of computer use, and formal MIS planning, are positively associated with the use of DSS.