文章詳目資料
Asia Pacific Management Review ScopusTSSCI
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| 篇名 | Promoting Service Quality with Employee Empowerment in Tourist Hotels: The Role of Service Behavior |
|---|---|
| 卷期 | 9:3 |
| 作者 | Tsaur, Sheng-hshiung 、 Chang, Hsin-mei 、 Wu, Cheng-shiung |
| 頁次 | 435-461 |
| 關鍵字 | Employee empowerment 、 Service quality 、 Service behavior 、 Tourist hotel 、 Scopus 、 TSSCI |
| 出刊日期 | 200406 |
本卷期文章目次
- Using an Extended Target Costing Technique in Quality Management / Wu, Hsin-hung
- The Effect of Signals in Informed Traders' Duopoly / Shomoto, Naoki、Tabata, Yoshio
- Exploratory Study of Stage Dependent Critical Success Factors in the Taiwanese IC Industry / Lee, Han-tzong、Kuan, Wellington K.
- Career Commitment as a Moderator of the Relationships among Procedural Justice, Perceived Organizational Support, Organizational Commitment, and Turnover Intentions / Lin, Chieh-peng、Chen, Mei-fang