文章詳目資料
Asia Pacific Management Review ScopusTSSCI
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| 篇名 | Flexible Workforce Management System for Call Center: A Case Study of Public Sector |
|---|---|
| 卷期 | 12:6 |
| 作者 | Kim, Jun Woo 、 Park, Sang Chan |
| 頁次 | 338-346 |
| 關鍵字 | Call center 、 Workforce management system 、 Public sector organization 、 Scopus 、 TSSCI |
| 出刊日期 | 200712 |
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