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商管科技季刊

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篇名 籌備期的職能分析與訓練規劃之個案研究-以某流通服務業為例
卷期 9:4
並列篇名 A CASE STUDY OF COMPETENCE ANALYSIS AND TRAINING PROGRAM IN THE PREPARATORY PHASE-THE EXAMPLE OF DISTRIBUTION SERVICE INDUSTRY
作者 黃培文王志蓮林佳蓁張維真李永信
頁次 503-523
關鍵字 職能分析訓練規劃Competence AnalysisTraining Program
出刊日期 200812

中文摘要

本研究案為個案公司「人才開發與訓練發展」,主要目的乃是為個案公司籌備期提出以職能分析為導向的訓練規劃體系建議,使組織成員能配合組織發展的需求,以提升組織競爭優勢。本案執行期間自2006 年7 月21 日至9 月14 日止。本研究成果包括:(1)建立教育訓練基本理念與目標;(2)規劃教育訓練體系;(3)建構教育訓練執行流程與規範;(4)編製各部門「職務KSA」以及「專業相關知能表」與「訓練課程與專業知能對照分析表」;(5)提供教育訓練執行相關辦法與表單設計;及(6)籌備期與營運期的教育訓練課程規劃總表。

英文摘要

A case study of providing "the talent development and training development" project to particular company has been presented in this study; the main purpose is arranging a suggestion of competence analysis oriented training program system for the particular company. The target of this study is let the members of organization can meet the needs of organizational development and enhance the competitive advantage of organization. During the execution of the case since July 21, 2006 to September 14, 2006, the case study produced several achievements, results of this study includes: (1)establishing ideas and goals of basic education and training; (2)Planning education and training system; (3)constructing the education and training process and the standards of implementation; (4)establishing "a position KSAs of competence analysis ", "the table of professional knowledge, skill, and attitude " and "the synopsis analysis table of training curriculum plan and professional competency" of particular departments of company; (5)providing education and training plan in practical phase and the related form designing; and (6)producing complete plan for the preparatory phase and the operational phase of education and training plan.

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