本研究旨在瞭解旅館系學生於英語學習動機、英語聽力與口說困難上之關係並探討個人的屬性背景旅館系學生學習動機與英語聽說困難差異情形。本研究以高雄餐旅學院旅館系二年級及四年級學生為前測對象，正式施測以景文科技大學、明新科技大學四技旅館管理系學生為研究對象，共回收有效問卷243份。本研究使用描述性統計分析個人屬性變項、採用結構方程模式(SEM)檢測問卷的信效度、運用t檢定與單因子變異數分析來檢定變數間之差異，並以相關分析來驗證學習動機與英語聽說困難之間的關係。分析結果顯示：受訪者屬性對英語學習動機及英語聽說困難部份獲得支持；英語學習動機與英語聽說困難之間則為負向關係。本研究結果可提供未來餐旅觀光校院系科進行英語聽說課程安排之重要參考。

This study aims to investigate the relationship between English learning mo-tivation (ELM) and English listening and speaking difficulties (ELSD) encountered by hotel management students. In addition, how the personal attributes of the hotel management students varies with ELSD was discussed. This study conducted a pretest questionnaire by targeting sophomore and senior hotel management students of National Kaohsiung Hospitality College. After a revision of the questionnaire, a formal test was further conducted by targeting the hotel management students from Jinwen and Minghsin Universities of Science and Technology. A total of 243 valid samples were collected. This study used the descriptive statistics to analyze the variable of personal attributes and the Structural Equation Motel (SEM) to test the validity and reliability of the questionnaire. The t-test and single-factor ANOVA were applied to examine the differentiation among variables. Further, a correlation analysis was conducted to observe the relationship between ELM and ELSD.The analysis results show that the attribute of the interviewees receives partial support on ELM and ELSD and ELM is negatively correlated with ELSD. The results of this research can be used as important references for the related hospitality departments to design their English listening and speaking curriculum in the future..