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篇名 非營利組織與其志工溝通品質影響因素之研究--以紮根理論分析
卷期 12:2
並列篇名 A Study of the Factors Affecting the Communication Quality between Non-Profit Orientation Organizations and Their Volunteers by Grounding Theory Analysis
作者 邱顯仁朱寶青游婷熙
頁次 55-71
關鍵字 非營利性組織溝通品質組織設計空間與溝通設計Non-profit orientation organizationCommunication qualitySpace and communication designOrganization design
出刊日期 200312

中文摘要

     生產力快速提升後,人類工作剩餘的時間明顯增加,對於社會性活動的需求亦隨之快速增加,相對地非營利組織亦因志工的加入而蓬勃發展,例如,伊甸基金會、慈濟…等。這種蓬勃發展的現象,除了非營利組織數量的增加以外,其規模的擴大,亦為其重要趨勢之一。規模擴大以後,組織的管理,更加充滿了挑戰,再加上其成員,尤其是志工,參與組織的動機不同於一般企業員工,存在其特殊性,故如何運用學術研究方法,適度修整組織理論,據以充份回應成員之需求,為能否發揮管理機能,達成組織目標的重要成功關鍵之一。

英文摘要

     The higher need of human beings for social activities and the development of non-profit orientation organizations providing such activities have accompanied a longer leisure time as a result of improvements in production. These developments include an increasing number of non-profit orientation organizations and an enlargement of their scale. Due to the special needs of the members of these non-profit orientation organizations, managerial theories derived from typical business administration should be properly amended to improve the efficiency of the management activities in non-profit organizations and to accomplish the organizational goals more effectively. Therefore, this topic should receive more attention from business administration scholars.

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