With the coming of an aging society, the elderly’s perception of information communication in their lives is gradually becoming more valued. This study treated the elderly as subjects to investigate the information communication of P type bus stop signs in Taiwan.First, observations (of nine elderly people) and interviews (with ten elderly people) were conducted. Using the information from the interviews, Verbal
protocol analysis was performed to analyze the elderly’s views on information communication efficacy and demand for bus stop signs. Finally, this study improved the design of P type bus stop signs to enhance the quality of bus transportation systems, provide the elderly with a more human transportation environment, and increase their quality of life.