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篇名 工作壓力及其後果的組群差異:以OSI 模式為理論基礎之大樣本分析
卷期 22:1
並列篇名 Group Differences in Work Stress and Strains: A Large Sample Analysis Based on the Theoretical Model of OSI
作者 高旭繁陸洛
頁次 239-272
關鍵字 工作壓力組群差異統合性的工作壓力模式work stressgroup differencesa comprehensive theoretical framework of work stress ScopusTSSCI
出刊日期 201112

中文摘要

陸洛於1997年提出統合性的工作壓力模式並發展了職業壓力指標(簡稱OSI-2)量表,此OSI-2 量表廣為眾多研究者使用,施測對象相當多元。本研究以使用OSI-2 量表的9754 筆資料進行大樣本分析,主要研究結果為:其一,以大樣本檢定統合性工作壓力模式中,工作壓力對其後果(工作滿意度、身心健康、離職意願)的影響,以及因應策略與掌控感受的調節效果,結果相當符合理論假設,顯見此工作壓力模式有其穩定性。其二,在組群差異方面,綜攬各種不同來源的樣本,發現高工作壓力及壓力後果的危險組群為女性、未婚、年輕、資淺、大專學歷、非管理職的員工,不同職業別之工作壓力與壓力後果亦有差異。本文進一步提出組群間可能的交互作用影響,並提供對實務界工作的建議。

英文摘要

Lu (1997) proposed a “Comprehensive Theoretical Framework of Work Stress” and developed a measurement tool named “Occupational Stress Indicator” (OSI-2). Subsequent research using the OSI has accumulated more than 9000 individual data across a wide range of occupations. The present analysis included 9754 individual data and found two major results: (1) work stress had negative impact on strains (job satisfaction, mental health,
physical health, turnover intention), whereas work control and coping efforts moderated the relationships between stress and strains, as predicted by the “Comprehensive Theoretical Framework of Work Stress”. (2) female, single, non-managerial, young, junior, and collegeeducated
employees were high risk groups for work stress and strains. Employees of
different occupations had different experiences of work stress and strains. We further pointed out possible interactions between various demographic/background variables, to better inform organizational stress intervention practices.

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