本研究旨在探討教師對行政服務品質的重要程度看法與實際現況的差異。以問卷調查法收集資料，採用配對樣本檢定對行政服務品質的看法與實際現況的差異情形。研究結果顯示，教師對於行政服務品質的看法與實際現況是有顯著差異的，表示學校對於行政服務品質變數的掌控上仍有努力改善的空間。

The purpose of this study was to explore differences between teacher’s degree view and actual present situation in administrative service quality. The study adopts questionnaire survey methods and Paired t-test. The empirical result show as：It’s different from teacher’s degree
view and actual present situation in administrative service quality. The school still had the space which regarding in the administrative service quality variable's control the endeavor improves.