篇名 | 探究船員在多元文化職場之組織公民行為 |
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卷期 | 21:2 |
並列篇名 | Investigating Seafarers’ Organizational Citizenship Behaviors in the Multicultural Workplace |
作者 | 吳珮琪 、 郭俊良 、 李筱婷 、 朱財義 |
頁次 | 041-067 |
關鍵字 | 個人-組織適配 、 個人-工作適配 、 組織公民行為 、 國籍差異 、 Person-job fit 、 Person-organization fit 、 Organizational citizenship behavior 、 Nationality differences |
出刊日期 | 201206 |
本研究以個人環境適配觀點建構一船員的組織公民行為影響模式,並透過問卷調查方式蒐集 407 位船員組織公民行為之相關資料,期能藉由分析結果瞭解船員之組織公民行為的影響機制。研究結果顯示,「個人-組織」適配、「個人-工作」適配以及國籍差異皆會顯著地影響船員的組織公民行為。且國籍差異會在「個人-組織」適配與「個人-工作」適配對組織公民行為的影響關係上產生干擾效果。基於研究發現,本文建議航商在招聘船員時應將「個人-組織」適配與「個人-工作」適配納入考慮,並在薪資、僱用、升遷及訓練上營造一個公平的環境。
This study empirically investigates seafarers’ organizational citizenship behaviors based on the theory of person-environment fit. Using survey data collected from 407 seafarers working on vessels, a hierarchical regression analysis was used to explore seafarers’ organizational citizenship behaviors and its influencing factors. Results showed that seafarers’ “person-job fit”, “personorganization fit” and nationality differences would affect their organizational citizenship behaviors. In addition, nationality differences would not only influence the organizational citizenship behavior, but also play a moderate role. The research findings suggested that shipping companies should consider seafarers' characteristics of person-job fit and person-organization fit in their recruitments. Also, to create fair environments for seafarers in salary, employment, promotion and training is important for shipping companies.