本研究旨在探索在工作負荷與工作生活品質關係中不同世代所扮演的角色。本研究以
問卷調查Y、X 與戰後嬰兒潮等世代的工作負荷、工作生活品質等要素，並以多元結構方
程式進行分析。分析結果顯示當工作負荷較重時，Y 世代與戰後嬰兒潮的工作生活品質會
降低，而對 X世代的影響並不顯著。研究结果支持本研究「世代對工作負荷與工作工作品
質之關係有中介效果」之論述，建議管理者在進行員工選任、管理、與工作設計時應將世
代列入考量。

This paper aims to explore the role that generation plays in the relationship between
workload and quality of work life (QWL). A survey containing members from Generation Y,
Generation X, and baby boomers was conducted and analyzed with multiple-group structural
equation modeling (SEM). The results reveal that as workload gets heavier, QWL gets lower
for Generation Ys and baby boomers. No significant effect of workload on QWL was found
for Generation Xs. This finding statistically supports the claim of this study that generation
moderates the relationship between workload and QWL. The implications of this finding raise
discussion on the essential consideration of generation in employee selection, management,
and work design.