篇名 | 海運承攬業員工工作價值觀、工作-家庭衝突與工作績效關聯性之研究 |
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卷期 | 22:2 |
並列篇名 | A Study on the Relationships among Work Values, Work-Family Conflict and Job Performance in Ocean Freight Forwarders |
作者 | 連淑君 、 管雪惠 、 薛應敏 |
頁次 | 061-084 |
關鍵字 | 工作價值觀 、 工作-家庭衝突 、 工作績效 、 海運承攬運送業 、 Work value 、 Work-family conflict 、 Job performance 、 Ocean freight forwarder |
出刊日期 | 201306 |
海運承攬運送業係以服務導向之行業’組織裡不但要有業務人員當先鋒 Z海招攬業務’更要有強而有力的運務部門提供後續完整的服務’組織中 分別有管理、資訊、法務、會計等部門維持組織内部運作,因此員工是企業 的最大資產。處於競爭激烈的承攬運送業,想要突破現有狀況,提升業績,
就必須強化員工工作績效,以提升企業整體競爭力。本研究主要探討員工工 作價值觀、工作-家庭衝突與工作績效之間的關聯性,其結果發現:(1)海運 承攬業員工的「工作價值觀」對「工作-家庭衝突」部分呈現顯著負向影響;
(2)海運承攬業員工的「工作價值觀」對「工作績效」部分呈現顯著正向影響。
Ocean freight forwarder is a service-oriental industry and consists of multidepartments to manage the business. It needs sales-team to solicit business, operation-team to offer after-sale service, as well as administration, information technology, law-claim and accounting departments to maintain business-running.
Hence, the employees are the most valuable assets for a company. To be successful in the business, it has to reinforce employee’s performance and to increase company’s competitiveness. This paper investigates the relationships among work-value, work-family conflict, and job-performance of employees in ocean freight forwarders. The results are as follow. (1) Work-value was found to have partially significantly negative effects on work-family conflict.⑵ Work-value was also found to have partially significantly positive effects on job-performance of employees.