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護理暨健康照護研究 Scopus

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篇名 護理人員之工作壓力與職場疲勞之相關性探討
卷期 10:4
並列篇名 The Correlations Between Job Stress and Occupational Burnout Among Nursing Staff
作者 盧玉嬴陳瑞貞梁淑媛吳淑芳
頁次 276-285
關鍵字 護理人員工作壓力職場疲勞nursing staffjob stressoccupational burnout
出刊日期 201412
DOI 10.6225/JNHR.10.4.276

中文摘要

背 景:高壓力職場環境使護理人員成為高盛行率之職場疲勞族群,不僅影響護理人員之身、心健康,間接影響病患照護品質。
目 的:本研究目的為調查護理人員之工作壓力與職場疲勞概況、探討個人與工作屬性及工作壓力與職場疲勞之相關性、並分析影響職場疲勞重要預測因子。
方 法:本研究採橫斷相關性研究設計,於臺灣北部某醫學中心進行收案,採方便取樣,共收集117位護理人員,以結構式問卷進行資料收集,問卷包含:基本資料表及工作特質與職場疲勞量表,以SPSS 20.0版進行資料統計分析。
結 果:本研究對象整體職場疲勞平均得分為44.90,其中以「個人疲勞」平均分數最高為48.80、其次為「工作疲勞」47.74分;其中有無子女(t = 2.25, p < .05)與有無宗教信仰(t = 2.07, p < .05)與職場疲勞有顯著差異性,與自覺工作壓力(r = .44, p < .01)與生活壓力(r = .33, p < .01)、工作負荷(r = .36, p < .01)與職場疲勞呈正相關,缺乏職場正義者(r = -.21, p < .05)與職場疲勞呈負相關;其中有無子女、宗教信仰、自覺工作壓力及工作負荷為顯著重要預測因子,共可解釋34%職場疲勞變異量。
結論/臨床應用:行政管理人員應針對個人疲勞與工作疲勞較高的護理人員,主動提供資源協助其調適工作壓力,並應用本研究發現之護理人員職場疲勞的影響因素,擬訂改善策略,有效降低其工作壓力,進而減輕人員的職場疲勞。

英文摘要

Background: High-pressure workplace environments lead to a high prevalence of occupational burnout among nurses. This affects the physical and mental health of nurses and the quality of patient care.
Purpose: This study investigates the current state of job stress and burnout and the relation between these two variables in order to explore the significant predictors of occupational burnout.
Methods: A cross‐sectional survey was conducted at a medical center in northern Taiwan using a convenience sample of 117 nurses. Data were collected in a structured questionnaire that included: a demographic inventory, a job content questionnaire, and an occupational burnout inventory. Data were analyzed using SPSS for Windows 20.0 software.
Results: The average score for occupational burnout was 44.90, with the highest mean score in the aspect of personal fatigue (M = 48.80), followed by work-related fatigue (M = 47.74). This research found occupational burnout to be significantly associated with the presence of children (t = 2.25, p < .05), religious belief (t = 2.07, p < .05), perceived work and life stress (r = .44; .33, p < .01), workload (r = .36, p < .01), and workplace justice (r = -.21, p < .05). The presence of children, religious belief, perceived work stress, and workload were significant predictors, with these 4 predictors explaining 34% of the total variance in occupational burnout.
Conclusions / Implications for Practice: Supervisors should provide resources to help nurses handle job stress. The findings of this study may be applied to develop a more effective interventional approach to decrease the job stress of nurses and to ameliorate their perceived burnout.

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