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臺灣體育運動管理學報

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篇名 公立大學體育行政組織領導行為、衝突管理與組織效能關係實證-以衝突管理為中介變項
卷期 14:1
並列篇名 Administrative Leadership Behavior and Organizational Efficacy in Physical Education Departments of Public Universities: Using Conflict Management as the Mediator
作者 許振明
頁次 027-058
關鍵字 組織領導領導行為衝突管理組織效能organizational leadershipleadership behaviorconflict managementorganizational efficacy
出刊日期 201501

中文摘要

本研究目的旨在驗證公立大學校院組織領導行為、衝突管理對組織效能之影響關係,同時探討衝突管理之中介效果。以臺灣地區49所公立大學校院體育行政組織成員為研究對象,並以「學校體育行政組織領導行為、衝突管理與組織效能關係調查問卷」為研究工具,總計發放588份,回收有效問卷421份,回收率72%。所得資料以結構方程模式及線性迴歸驗證研究假設。結果發現領導行為、衝突管理對組織效能均具顯著正向關係,且對工作績效影響最大,服務品質次之,對工作滿意較不具影響力,且領導行為透過衝突管理對組織效能能產生正向影響,衝突管理具顯著部分中介效果。本研究結論為公立大學校院體育行政組織領導行為與衝突管理對組織效能具有正向影響,在領導過程透過衝突管理之中介對組織效能影響亦具正向效果,此發現為過去研究所未曾揭露,突顯與印證學術理論衝突管理在體育主管領導過程中對組織效能產出的重要性,因此,建議體育主管在組織領導過程除著重領導效能外,更應建立組織目標與願景、明確區分成員職責、調和彼此認知與價值觀、合理分配資源並分享權力,同時能暢通溝通協調管道等衝突管理策略,對於組織效能綜效發揮將更具成效。

英文摘要

The purpose of this study was to determine the relationship between physical education administrative leadership behavior and organizational efficacy by using conflict management as a mediating variable. The study included 421 samples from administrative organizations. During the study, data were collected using a questionnaire and then tested and verified using SEM and linear regression analysis. Leadership behavior exerted a positive effect on organizational efficacy, and conflict management had a mediating effect on the relationship between leadership behavior and organizational efficacy. The study showed that conflict management was an appropriate intermediary variable. Efficient leadership behavior resulted in improved organizational efficacy. Conflict management may positively influence organizational efficacy. Thus, the directors of physical education administrations at public universities and colleges should use their leadership skills favorably to enhance organizational efficacy by appropriately adopting conflict management.

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