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大學圖書館

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篇名 國立臺灣大學圖書館網站之好用性評估:以圖書資訊學系學生觀點為例
卷期 19:1
並列篇名 The Usability Test of National Taiwan University Library Websites: A Case Study from Library and Information Science Students’ Perspective
作者 許文馨吳頡琳陳俊宇吳怡臻
頁次 115-139
關鍵字 好用性測試大學圖書館使用者研究usability testacademic libraryuser study
出刊日期 201503

中文摘要

大學圖書館的使命在於服務所有使用者的資訊需求,然而其網站的使用頻率和滿足程度卻幾乎未達到一定的標準,使圖書館員的努力和使用者的期待兩者無法契合。本研究利用「國立臺灣大學圖書館網站」之中文版本進行網站好用性評估,以瞭解大學圖書館網站的設計現存哪些障礙,及其使用者的想法為何。結果發現雖然臺大圖書館網站整體並無嚴重的缺漏,但常以專有名詞進行敘述,而導覽列中的顏色區格亦不明顯,甚至有內容過多導致導覽列過長的現象。本文根據研究結果歸納建議,提供臺大圖書館網站介面設計改善之參考。

英文摘要

The goal of a university library website is to meet its users’ information needs. Although librarians endeavor to construct the websites, the users’ satisfaction is still oftentimes low. Therefore, identifying problems of university library websites and evaluating the users’ identification with the usability of library websites are important factors to improve the performance of university library websites. This study used the Chinese version of National Taiwan University Library website to conduct usability tests. The results showed that the website often used library terminology to have prevented users from easy access. In addition, the color contrast of the navigation bar was not clear enough, with excessive distracting contents to deter navigation. The results were analyzed to help improve the Chinese version of the interface design of National Taiwan University Library website.

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