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教育政策論壇 TSSCI

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篇名 教師親師溝通能力指標及權重體系建構之研究
卷期 18:3
並列篇名 The Construction of Competence Indicators and Weight System of Parent-Teacher Communication for Teachers
作者 張民杰
頁次 141-169
關鍵字 能力指標焦點團體訪談層級分析法親師溝通competence indicatorfocus group interviewinganalytic hierarchy processparent-teacher communicationTSSCI
出刊日期 201508
DOI 10.3966/156082982015081803005

中文摘要

隨著社會少子化及家長對子女教育的重視,親師溝通能力對教師而言顯然愈來愈重要。本研究以文獻探討和焦點團體訪談的方式,邀請33位學者專家、中小學教育人員及家長,建構出教師親師溝通能力指標,包括溝通知識與目標、溝通策略與技巧、溝通意願與態度、親師合作促進及親師衝突因應等五個向度、20個能力指標,並分為45個參考檢核重點。再以層級分析法,邀請30位學者專家、中小學教育人員及教育行政人員,填寫「親師溝通能力指標相對權重調查問卷」,得出五個向度和20個能力指標的相對權重。結果發現,五個向度以「溝通意願與態度」向度的權重值達.392最高,而20個能力指標以「能開放心胸積極主動和家長聯繫」,整體權重值.236最高。本研究建構之能力指標體系與權重值分析,可做為設計親師溝通課程或衡量教師親師溝通能力的參考。

英文摘要

With the sharp drop of birthrate in our society and the higher expectations parents have towards their children’s education, the greater competence of parent-teacher communication is being required. This study, adopting literature reviews along with focus group interviewing approaches from 33 experts, educators and parents of primary and secondary schools, intends to construct practicable competence indicators of parentteacher communication for teachers. The five dimensions of the indicators are: first, communication knowledge and purposes; second, communicative strategies and techniques; third, communication willingness and attitudes; fourth, promotion of teacher-parent cooperation; and, fifth, parent-teacher conflict coping strategies. There are 20 competence indicators in total, with 45 reference check points. This study, employing analytic hierarchy process (AHP), conducted a survey of 30 experts, educators and administrators from primary and secondary school levels on competence indicators and weight system of parent-teacher communication. The findings reveal that of the five dimensions, “communication willingness and attitudes” has scored the greatest weight of 0.392, while among the 20 indicators, “being open-minded and highly responsive to parents” carries the greatest of 0.236. In brief, the findings of this study can be valuable references for designing parent-teacher communication courses as well as evaluating a teacher’s parent-teaching communication competence.

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