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臺大管理論叢 ScopusTSSCI

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篇名 團隊競爭氣候對業務人員任務績效之影響歷程:察覺-動機-能耐觀點
卷期 25:3
並列篇名 The Impacts of Competitive Workgroup Climate on Task Performance: Awareness-Motivation-Capability Perspective
作者 張國義陳淑玲呂依璇
頁次 133-162
關鍵字 團隊競爭氣候動態競爭任務績效competitive workgroup climatecompetitive dynamicstask performanceScopusTSSCI
出刊日期 201509
DOI 10.6226/NTUMR.2015.JUL.OB18

中文摘要

組織成員間的競爭如何影響個人績效,迄今仍未獲一致的定論,且其中的影響歷程更亟 待進一步的探討。本文嘗試援引察覺-動機-能耐 (Awareness-Motivation-Capability; AMC) 觀點來描繪團隊競爭氣候對個人任務績效的影響歷程。以競爭氣候來闡釋競爭察 覺;以績效目標導向闡釋競爭動機;以網絡能力闡釋競爭能耐;以工作敬業心闡釋競爭 行為。採問卷調查的方式,回收94 份業務團隊資料(403 員工樣本),階層線性模式分 析結果顯示,團隊層次競爭氣候會透過績效目標導向,進而提高網絡能力。並且,業務 人員的網絡能力能透過工作敬業心,進而提升個人任務績效。

英文摘要

Individual-level competition has been widely discussed by organizational psychologists. However, the mechanism between intra-organizational competition and performance is still unclear. The present study aims to investigate the process of influence between intraorganizational competition and individual performance from the perspective of Awareness- Motivation-Capability. A competitive workgroup climate is manifested as competitive awareness, performance-goal orientation is manifested as competitive motivation, networking ability is manifested as competitive capability, and job engagement is manifested as competitive behavior. Using data from surveys of 94 sales teams (403 respondents) and the hierarchical linear modeling (HLM) approach, we find that a competitive workgroup climate increases performance-goal orientation, which in turn advances a salesperson’s networking ability. Furthermore, networking ability promotes job engagement, which in turn advances a salesperson’s ultimate task performance.

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