圖書館自動化系統藉由電腦將採訪、編目、期刊管理、流通與公共目錄作 業整合，對於原來人工作業型態產生很大的衝擊，因之，許多圖書館發現傳統 的組織結構與作業流程已不合適。1990年代以來，網際網路與電子圖書館的發 展對圖書館帶來更大的挑戰。本文旨在探討大學圖書館技術服務組織重整的問 題，首先檢視大學圖書館技術服務組織相關理論；其次，探究現代大學圖書館 面臨的資訊科技、管理革命、與圖書館營運的課題，以了解其組織改變的背 景；復次，就美國十所大學圖書館技術服務重組個案進行分析，並歸納其重組 的原因與方式；最後論述我國大學圖書館技術服務的現況與問題，並提出建議。

Many university libraries have installed integrated library automation systems since 1980. As library automation has brought a lot of changes, traditional library organizations and procedures don't meet the needs of libraries. Many university libraries undertake reorganization of technical services. This paper mainly discusses the reorganization of technical services in university libraries. First, fundamental theories on library organization are reviewed. Second, six important issues which modern university libraries face are explored. Third, ten examples of reorganization of technical services in American university libraries are given detailed description. Fourth, the present organizations and problems of technical services in Taiwan university libraries are reported. Finally, the paper arrives at conclusions and makes suggestions.