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國防管理學報

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篇名 員工工作生活品質與組織公民行爲關係之研究:價値觀契合觀點
卷期 26:2
並列篇名 The Relationships between Quality of Work Life and Organizational Citizenship Behaviors: The Viewpoint from Value Congruence Theory
作者 廖國鋒王湧水孫沁光
頁次 067-080
關鍵字 工作生活品質價値觀契合組織公民行為Quality of Work LifeValue CongruenceOrganizational Citizenship Behavior
出刊日期 200511

中文摘要

為了確保及提昇組織效能,人力資源已成為當代企業組織中最具潛力的珍貴資產。 因此就人力資源管理立場而言,有關如何激勵組織成員增進其個人績效以達成組織目 標,便成為各界關心的焦點。本研究嘗試以價値觀契合的觀點,就理論上探討工作生活 品質、價値觀契合、及組織公民行為間的關聯性,並以六家不同產業員工進行實證調查 分析。研究結果顯示,員工價値觀與組織價値觀愈契合,員工愈可能表現組織公民行 為;而且愈良好的工作生活品質,員工價値觀與組織價値觀愈契合;同時組織的工作生 活品質愈高,員工愈可能有組織公民行為的表現。最後針對研究结果,本研究對企業組 織在實施人力資源管理活動上提供適切的建議。

英文摘要

The human resources, for the purpose to maintain and increase the organizational effectiveness, have become the most important assets in the modem organizations. Therefore, on the human resource management position, it has turned to be a focus that howthe organization should motivate a person to work hard and achieve organization's goals. The present study, trying from the view of value congruence theory, is placed on relationship among quality of work life, value congruence, and organizational behavior. Relying on the data collected from six different company employees, the results of the study show that 1 .the more congruence between employee's value and organization's value, the more happening of employee's organizational citizenship behavior. 2.the more high quality of work life, the more congruence between employee's value and organization's value. 3.the more high quality of work life, the more happening of employee's organizational citizenship behavior. Through empirically investigating, the management implications on human resource management will be suggested.

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