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危機管理學刊

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篇名 以非價格策略觀點評選名牌精品之研究
卷期 14:1
並列篇名 The Study of Consumers in Selecting Luxury Goods from a Non-Price Strategy Viewpoint
作者 陳恒毅黃曉萍
頁次 073-082
關鍵字 名牌精品品牌商譽層級分析法Luxury GoodsBrand GoodwillDifferentiationAHP
出刊日期 201703

中文摘要

本研究以非價格策略觀點評選名牌精品之研 究。經由相關文獻探討彙整,並透過德爾菲法 (Delphi method) 、層級分析法(Analytical Hierarchy Process,AHP)來了解消費者評選名牌 精品的關鍵因素。 本研究採用問卷調查,以購買及使用名牌精品五 年以上經驗者為範疇。問卷共發放40 份,回收 40 份,無效問卷0 份,有效問卷40 份,回收率 達100%。 研究結果顯示,探討品牌商譽的建立、通路商的 基礎評量、上下游整合策略等三項關鍵因素中, 以品牌商譽的建立為最具關鍵之影響構面,通路 商的基礎評量次之。用以評估關鍵因素的準則共 有九項,前五大主要關鍵的評估準則為品牌化競 爭策略、差異化競爭策略、會員俱樂部營銷策 略、分配認知及產品品質。而較不具關鍵影響的 評估準則為供貨來源與相互依賴程度。

英文摘要

The purpose of this study is to research consumers in selecting famous-brand fine works from a non-price strategy viewpoint.In order to realize the key factor of consumers in selecting famous-brand fine works through the use of Analytical Hierarchy Process (AHP).It will also implement a literature review method and a compilation of expert opinion in outlining the consumers in selecting famous-brand fine works from a non-price strategy viewpoint. The use of an expert questionnaire method will be helpful to create an index that will ultimately be used with AHP to gauge the effectiveness of purchasing decision. A total of 40 questionnaires were sent to the users who had more than five years experience buying and using famous-brand fine works. A total of 40 were returned,with 40 valid ones,for a total of 100% return rate, and 100% validity rate. The result of this research showed the most important key is the building of brand goodwill. Meanwhile,the prior consideration key factor is distributor based assessment. The main crucial five indexes are as follows:brand competition strategy, differentiation strategy, club marketing strategy, allocation of cognitive,product quality. The less critical indexes are sources of supply, degree of interdependence.

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