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高醫通識教育學報

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篇名 大學通識教育「人際溝通」課程的實施與成效評估
卷期 12
並列篇名 The Instructional Design and Evaluation of a General Education Program-the Case of Interpersonal Communication
作者 董力華
頁次 111-140
關鍵字 人際溝通通識課程interpersonal communicationgeneral education
出刊日期 201712

中文摘要

本研究之目的主要在探討大學生人際溝通課程的規劃以及實施成效。為瞭解 學生在人際溝通上的學習需求、溝通方式與經驗,以及課程之實施與成效,於 104學年度下學期課程實施期間進行評量資料的蒐集。研究結果發現:(一)大 學生在人際溝通上最想學習的主題是:衝突處理、情緒管理、聊天技巧以及演說 能力。(二)在溝通方式上,多數學生較喜歡面對面直接溝通。(三)在課程成效 上,學生對於自己有達到學習目標的同意程度為平均數4.16〜4.32 (五點量尺)。 (四)學生最感到滿意的學習活動依序為:分組討論、期末小組報告、戲劇演出。 最後,根據研究結果提出對於未來在課程規劃與研究上的建議。

英文摘要

This study aims at constructing a model of instruction and assessment for a general education program. The interpersonal communication class was chosen to be investigated. The participants were 28 students of a medical university in southern Taiwan. Data were collected from questionnaires and students5 reports. Both qualitative and quantitative methods were employed to analyze the data. The results showed that ( 1) The most favored theme of interpersonal communication curriculum were: conflict management, emotional management, chat skills and speech ability. ( 2 )As to communication style preferences, most students prefer face- to- face communication. (3) The scores of the students5 self-evaluation on achievement of learning objectives were 4.16〜4.32 on five-point scale. ( 4 )The most satisfied learning activities were: group discussion, team report, and drama performance. It is hoped that the conclusions of this study can serve as a useful reference for instructors of interpersonal communication courses for research or teaching purposes.

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