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The Journal of Nursing Research MEDLINESCIEScopusSSCITSSCI

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篇名 Psychometric Properties of an Arabic Version of the Patient Satisfaction With Nursing Care Quality Questionnaire
卷期 27:1
作者 Alaa ALBASHAYREHOmar M. AL-RAWAJFAHHuda AL-AWAISISuja KARKADASulaiman D. AL SABEI
頁次 001-001
關鍵字 nursing careOmanqualitypatient satisfactionPatient Satisfaction with Nursing Care Quality Questionnaire MEDLINEScopusSSCITSCITSSCISCIE
出刊日期 201902

中文摘要

英文摘要

Background: Quality measurements are crucial to healthcare quality improvement, and patient satisfaction with nursing care is widely adopted as a key outcome indicator of the overall quality of healthcare. There is a lack of instruments to measure patient satisfaction with nursing care in an Arabic context. Purpose: The purpose of this study was to develop and validate an Arabic version of the Patient Satisfaction with Nursing Care Quality Questionnaire and to explore patient satisfaction with nursing care across hospital units. Methods: Thiswas a cross-sectional,methodological research study. A forwardYbackward translation process and face and content validation using a panel of experts and a pilot test were used to produce an Arabic version of the Patient Satisfaction with Nursing Care Quality Questionnaire. A convenience sampling technique was employed to recruit 292 adult patients who were hospitalized for more than 48 hours. Data were collected over the first quarter of 2016 using a secure electronic survey method. Results: The item-level content validity index ranged from .83 to 1, and the scale-level content validity index was .94. Evidence of construct validity was obtained. Exploratory factor analysis revealed a two-factor model that explained 69.3% of the total variance. Confirmatory factor analysis showed that the twofactor model fits the observed data. Internal consistency was satisfactory and similar across different hospital units. Cronbach’s alpha estimates for Factors 1 and 2were .83 and .96, respectively, with an overall Cronbach’s alpha estimate of .96. Level of patient satisfaction with nursing care was quite high (mean = 4.30/5, SD = 0.74). Conclusions: This study provides a 17-item, Likert-scaled, self-reporting instrument, which is psychometrically sound for its content, comprehension, readability, and practicality, to measure patient satisfaction with nursing care quality in an Arabic context.

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