文章詳目資料

Journal of Computers EIMEDLINEScopus

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篇名 Survey of Cloud SLA Assurance in Pre-interaction and Post-interaction Start Time Phases
卷期 30:1
作者 Le SunJinyuan HeChen WangHai DongJiangang MaYanchun Zhang
頁次 023-030
關鍵字 cloud serviceliterature reviewSLA assuranceEIMEDLINEScopus
出刊日期 201902
DOI 10.3966/199115992019023001003

中文摘要

英文摘要

Service level agreements (SLAs) are contracts that define the responsibilities, rights and charging policies of cloud service providers and users, in terms of the functional and nonfunctional requirements (e.g. QoS performance) of service users. In a cloud provisioning process, service providers and users use SLAs as rules that the provisioned services should comply with to maximize profits of both sides. In this paper, we review the state-of-the-art of SLA assurance in Cloud computing, identify gaps in existing SLA assurance research, and summarise key research issues.

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