「科技始終來自於人性」，這是一句大家耳熟能詳的廣告詞，有鑑於醫療照護工作是最貼近人性的專業，在快速變遷的醫療照護環境中，常需因應及滿足各種執業場域之多元需求，如何透過科技找出創意、有效率且貼近人性的友善照顧服務或跨界教育學習策略，是當今醫護界所關注的重點。近年來全球掀起大數據（big data）的熱潮，透過大數據的資料分析理解大眾的需求並預測多元環境的變化趨勢，其相關的技術亦為運用人工智慧學習的領域知識，由於它涉及了解人類的思維和推理的過程，透過此技術不僅有助於提高醫護領域中診斷的準確性、預測病人安全事件如用藥或檢驗值通報等議題，進而節省相關時間和成本（Cheong, 2018）。再者，醫護教育強調擬真情境的教學環境，讓學員能身歷情境並提升教學成效，而虛擬實境（virtual reality, VR）、擴增實境（augmented reality, AR）與混合實境（mixed reality, MR）的應用能顛覆傳統的教學模式（謝、林，2017），透過整合式的科技創新教學策略，將學員無法親臨現場或同理感受的議題如災難現場、空中救護、手術模擬、急救情境或性別關懷等進行擬真情境之設計，並結合此項技術，以增加臨床技術操作的熟悉度，促進人文關懷與溝通，並有效提升醫護人員的訓練成效。而此跨界創新的科技無論是從醫護的教育訓練到臨床實務，或是急性醫療單位到慢性照護場域，絕對能帶來全面性的貢獻與意義。

“Technology – Born from Human Nature” is a familiar Taiwan advertising slogan. Healthcare is a profession that is intimately entwined with human nature. In order to keep up with today’s fast-changing healthcare environment and the broadly diverse needs of different healthcare settings, how to best use technology to creatively and efficiently develop patient-friendly care services and interdisciplinary teaching and learning strategies is a topic that is now receiving significant and growing attention in this field. The increasing utili zation of big data worldwide is allowing us to better understand public needs and to more-accurately predict changing trends. Related technologies apply knowledge from the field of AI learning, as this process requires deep understanding of how target populations think and reason. This technology has the capacity to significantly improve the accuracy of healthcare diagnoses and to better anticipate patient safety risks in terms of prescription medicine use, the reporting of critical test results, and other factors, thus generating savings in terms of time and costs (Cheong, 2018). Furthermore, healthcare education is increasingly emphasizing the use of simulated environments in order to improve scenario-based learning and teaching efficacy. Virtual reality (VR), augmented reality (AR), and mixed reality (MR) applications help educators overcome the limitations of traditional models of education (Hsieh & Lin, 2017). Educators are now able to incorporate simulations of situations that would otherwise be difficult or impossible to experience otherwise, such as disaster scenes, in-flight medical emergencies, surgeries, emergency rescue scenarios, and gender-care scenarios, into integrated innovative-technology education strategies. Moreover, related technology applications are assisting healthcare professionals to improve their familiarity with clinical techniques, outreach and communication skills, and training. Moreover, whether applied in healthcare education and training, clinical caregiving, emergency medical units, or chronic care settings, these simulation-related, cross-disciplinary technology applications have much to contribute.