文章詳目資料

International Journal of Uncertainty and Innovation Research

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篇名 Selecting Appropriate Bloggers for Word-of-mouth Marketing via Grey Relational Analysis
卷期 1:3
作者 Pi-Fang HsuChia-Chi Shao
頁次 227-238
關鍵字 Word-of-MouthBloggersGrey relational analysisTaiwanese skincare company
出刊日期 201912

中文摘要

英文摘要

For the research, a model has been developed for selecting word-of-mouth marketing bloggers on the basis of enterprises’ perceptions. First, the proposed model adopts the modified Delphi method to identify suitable criteria for evaluating bloggers. Next, the model applies the grey relational analysis to ranks the alternatives and selects the appropriate bloggers. The study summarizes the four main criteria and eighteen sub-criteria for bloggers selection. The four criteria that include personal characteristics; professional competence of operating blog; social skills, and social operations and creative ability. Additionally, a famous Taiwanese skincare company is used herein as an example of how bloggers can be selected using this model. The proposed model helps enterprises effectively choose appropriate bloggers for social media marketing, making it highly applicable in academia and commerce.

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