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組織與管理 CSSCITSSCI

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篇名 領導者與成員交換關係對工作-家庭衝突的影響:社會支持和敬業貢獻度的干擾型中介模式
卷期 13:1
並列篇名 Leader-Member Exchange Quality on Work-Family Conflict: The Moderated-Mediation Model of Social Support and Job Engagement
作者 沈其泰蔡依穎
頁次 087-123
關鍵字 工作-家庭衝突同事支持組織支持敬業貢獻度領導者與成員交換關係work-family conflictco-worker supportorganizational supportjob engagementleader-member exchangeTSSCI
出刊日期 202002
DOI 10.3966/199687602020021301003

中文摘要

本研究旨在探討敬業貢獻度的前因後果,嘗試以整合性的架構,探討社會支持(同事支持和組織支持)如何對於領導者與成員交換關係品質和工作-家庭衝突之間接關係(透過敬業貢獻度的中介)產生干擾的效果。為了符合本研究的需求,採取兩階段的資料蒐集方法,回收有效問卷共222份,並進行干擾型中介模式的驗證。結果發現:一、領導者與成員交換關係對敬業貢獻度具有正向關係;二、敬業貢獻度對工作-家庭衝突具有負向關係;三、領導者與成員交換關係透過敬業貢獻度對工作-家庭衝突具有顯著影響;四、同事支持對於領導者與成員交換關係和工作-家庭衝突之間的關係不具有干擾的效果,但組織支持對於領導者與成員交換關係和工作-家庭衝突之間接關具有干擾的效果。研究之實務意涵、限制及未來研究將在最後做討論。

英文摘要

This study aims to investigate a research framework that social support (organizational support and co-worker support) moderated the relationship between leader-member exchange (LMX) and work-family conflict after the mediating effect of job engagement. A two-stage data collection method was used and totally 222 samples were collected. Results show that: (1) LMX has positive effect on job engagement. (2) Job engagement has negative effect on work-family conflict. (3) Job engagement mediates the relationship between LMX and work-family conflict. (4) Not co-worker support but organizational support moderates the indirect effect of LMX on work-family conflict (through job engagement). Theoretical contributions, limitations, future research, and managerial implications were discussed.

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