篇名 | E-LEARNING SATISFACTION: INVESTIGATING GENDER DIFFERENCES |
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卷期 | 12:1 |
作者 | Choi-Meng Leong 、 Chin-Fei Goh 、 Fadillah Ismail 、 Owee-Kowang Tan 、 Choon-Hee Ong |
頁次 | 001-027 |
關鍵字 | e-Learning Satisfaction 、 Gender 、 Internet Self-efficacy 、 Interaction 、 Self-regulation 、 Scopus |
出刊日期 | 202106 |
DOI | 10.7903/ijecs.1774 |
The purpose of this study is to evaluate the impact of learner–content interaction, learner-learner interaction, learner–instructor interaction, self-regulated learning, and Internet self-efficacy is present on e-learning satisfaction. The gender effect is also included in the investigation of the impact. Many studies have been conducted to reveal learners’ satisfaction with e-learning, however, limited research has emphasized the gender effect in explaining learner satisfaction. A review of the existing literature was used to develop a conceptual model which was further tested using data collected from undergraduate students. The data collection used a self-administered questionnaire and 742 valid responses were acquired. Partial least square-structural equation modeling was used to analyze the model while multigroup analysis was used to assess the gender differences for the predictors. The results showed that learner–instructor interaction, learner-learner interaction, self-regulated learning, and Internet self-efficacy were predictors for learning satisfaction based on the overall sample. The university may use these factors as a reference to achieve learning satisfaction among students. Gender was found significantly different in the relationship between Internet self-efficacy and satisfaction. The finding suggests that the university administrators need to undertake strategic change to assist female learners in overcoming the barrier of Internet self-efficacy skills.