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Contemporary Management Research

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篇名 Analysis of Factors Influencing Impulse Buying Behavior towards e-Tailing Sites
卷期 17:2
作者 Md Wasiul KarimMohammad Abdul Matin ChowdhuryMd Abdullah Al MasudMd. Arifuzzaman
頁次 097-126
關鍵字 Impulse buying behaviore-TailerConsumer behaviorInternet marketingS-O-R frameworkPLS-SEMMalaysia
出刊日期 202106
DOI 10.7903/cmr.20457

中文摘要

英文摘要

Impulse buying behavior among consumers was previously examined within the brick-and-mortar stores. The internet revolution is the shift from a traditional retail environment to electronic commerce where products and services are offered online and consumers benefit from buying impulse towards e-tailing sites. By applying the S-O-R model, this study seeks to evidently identify the influencing factors of impulse buying behavior towards e-tailing sites. The survey data were analyzed using partial least squares structural equation modeling (PLS-SEM). The result indicates that website stimulus has no significant positive relationship with online impulsive buying behavior, but an indirect relationship is found to be associated with impulse buying behavior. Results also highlighted that website stimulus, marketing stimulus, and product variety positively influence perceived enjoyment, where perceived enjoyment was a strong predictor of online impulse buying behavior. The study contributes to the existing literature by employing external stimuli of the research framework. It was thus recommended to the online e-tailers to maximize their relationship with consumers by providing valuable products and services through online platforms.

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