本研究旨在探討軍人在其工作場域中，對同僚表現助人行為後之感受及對 其後續助人行為意願之歷程解釋。軍人基於團體認同表現出助人行為常被視為 理所當然，但在助人行為後助人者所知覺到的回饋與感受將會影響其未來繼續 表現助人行為的意願，其中包括同情疲勞會引發軍隊助人者的負向情緒感受， 以及同情滿意度可以增強助人者的正向自我肯定與滿足等。為解釋上述因素在 軍隊助人行為上的關鍵角色，研究者以立意取樣邀請四位現役軍官，採質性研 究之深度訪談法，以受訪者過去之實際經驗形成本研究之重要發現。結果顯 示：一、軍事社會化對軍隊助人者具有相當之影響性，包括：軍事社會化時間 越長，對團體認同的內涵具有更多的認定，助人動機會以團體任務為最主要之考量因素，且當軍事社會化越深，也使軍人對於本身的情緒表現更顯壓抑；二、 同情疲勞不僅使軍隊助人者降低未來的助人意願，同時也將導致其對團體認同 程度降低。三、同情滿意度使軍隊助人者對其助人行為之意義感到滿足並獲得 自我肯定，同時也能提升其團體認同程度。

The purpose of this study was to explain soldiers’ feelings after they helped colleagues and examine whether they would be willing to provide helps in the future. Based on group identity, soldiers’ helping behavior is often taken for granted. After the helping behavior, the feedback and feelings that the military helpers perceive may affect their willingness to continue helping others. Specifically, compassion fatigue results in negative emotions. On the other hand, compassion satisfaction usually enhances military helpers’ positive self-affirmation and gratification. To investigate the key role of the above factors in soldiers’ help behavior, the current study employed purposive sampling method to recruit subjects and in-depth interview to collect data. The results showed that: 1. military socialization had considerable influences on military helpers. The influences included: (1) the longer the military socialization, the stronger the officer’s sense of group identify; (2) officer’s motivation to help others would be based on the group mission; (3) the deeper the level of military socialization, the more repressed emotion the officer felt. 2. compassion fatigue not only reduced the willingness of military helpers to help others in the future, but also reduced their degree of group identity. 3. the military helpers felt satisfied with the meaning of their helping behavior and gained self-affirmation, and therefore improve their group identity.