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國立高雄海洋科技大學學報

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篇名 以劇本法探討資管系大學生對資訊專業倫理規範的察覺能力
卷期 26
並列篇名 Applying Scenario to Evaluate Undergraduate MIS students’ Awareness of Professional Code of Ethics
作者 黃錦祥
頁次 097-114
關鍵字 資訊倫理軟體工程倫理規範倫理問題察覺劇本法Information EthicsSoftware Engineering Code of EthicsEthical AwarenessScenario Script
出刊日期 201203

中文摘要

資訊管理系是國內培育未來企業資訊系統開發、應用與維護人才的最重要管道之一。資管人除了應具備技術與管理知能以外,也必須擁有資訊專業工作應有的倫理素養,才能真正避免誤用專業知能危害社會。然而資管系的大學養成教育,是否能使學生充份理解與認同資訊倫理相關知識,甚至進一步轉化成為資訊系統開發過程中發現倫理問題的能力,是一個相當重要但仍待充份討論的課題。本研究以倫理決策及資訊專業倫理規範等相關文獻為基礎,設計出一套以學生進行系統開發專題製作為背景的劇本,並以大學部高年級的學生為樣本,以開放式問卷回收之資料加以分析,探討學生們在劇本人物中發現違背軟體工程倫理規範的能力。研究結果發現,概括來說,學生們普遍對於系統開發專題製作過程中可能面臨的倫理議題並沒有高度的察覺能力。具體而言,學生們對於產品、專業與顧客僱主等方面的倫理議題有較佳的察覺能力,然而對於公眾、斷判、管理、同事與自身等方面的倫理議題察覺能力則相對欠缺。針對上述發現,本研究參酌相關文獻與自身教學經驗,對這些議題提出一些教學上的建議,期能對國內資訊倫理的教育方向及後續研究與實務工作者有所助益。

英文摘要

Departments of MIS in Taiwan’s universities assumed the major responsibility to nurture talents for developing, applying and maintaining business information systems. In order to avoid the damage of misusing computer related skills, qualified MIS personnel should have knowledge not only in technical and managerial issues, but also in ethical literacy toward the profession of information systems. However, whether MIS undergraduate education programs offered adequate level of ethical training for their students to discover potential ethical concerns within system development processes is still under debate. Based on literature in ethical decision making and ethical codes of information system profession, this study created a scenario script of IS software team developing project practice. The script was crafted with eight ethical dilemmas that might be confronted by software engineers to test the ethical awareness of MIS undergraduate senior students. Results showed that students did not share equal ethical awareness toward each software engineering code of ethics. In specific, subjects showed high level of ethical awareness on products, profession and customers/employers related issues, and they were less able to aware public, judgment, management, colleagues, and self issues. According to these findings, several advices were given to illuminate education practices and further research directions in MIS disciplines.

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