公務人員的素質良弧對於政府行政效率及決策品質影響甚鉅，欲使公務人員素質提昇方法，其一是藉由改進考試方法晉用高素質之優秀人才，其二是加強在職訓練及進修機會，提升在職人員之職場潛能以持續深化專業能力（姜占魁，1980）。本研究量化結果發現，在開課內容、課程時間與時數安排等因素方面，對於現階段參訓者在實際感受上具有改善空間，另根據質性訪談結果建議未來公務人力發展中心可針對正常上班時間所開設之課程外亦能初步規劃其他課程時間內容，並調整其他彈性時間來辦訓，使新進公務人員具備擔任公職的基本條件，協助現職公務人員做好進一步承擔重要職責的準備。

The quality of civil servants influences efficiency and policy making of an administration greatly. One of the approaches to increasing their quality is by making adjustments to the existing examination system to recruit high-quality talents. Another is to strengthen on-the-job training and offer courses to further their education, through which the potential of the in-service staff can be developed fully and their professional ability raised (Zhan-kui JIANG, 1980). The results of the quantitative study have indicated room for improvement in terms of the course content, schedules and arrangements. According to the qualitative interviews conducted on the subjects attending training sessions, the study has offered the following suggestion. That is, the Civil Service Development Institute should consider arranging courses avoiding conflicts with regular working hours, in hopes of educating new recruits on the basics of being a civil servant and preparing them for tasks of assisting with incumbent civil servants.