由於產業結構快速變化、投資環境不確定與工作價值觀的轉變，企業為提升競爭優勢，必須擁有更為彈性的人力資源策略，使其能在人力調度與運用上，具有充分的靈活度，而人力派遣正是企業人力資源彈性運用之下的產物。人力派遣制度在美國、日本和歐洲等國家皆已進入成熟產業的階段，而台灣企業界正面臨漸趨國際化的競爭壓力，對於人力資源規劃以及人事成本的考量變得格外重要，因而採取較具彈性與臨時僱用制的人力派遣方式，逐漸被國內企業所重視，認為人力派遣是企業降低成本及提升競爭力的良方，以致人力派遣公司的規模越來越大並擴及到各種行業。本研究試圖以個案研究之方式，透過資深經理人深入訪談，探討人力派遣在國營事業的效益與可行性。研究結果發現，派遣員工的忠誠度、專業能力、員工流動性及對組織文化的融入與認同仍待提升；另外除派遣法令不足外，包括派遣員工之流動性高、派遣人力素質不佳、訓練不足等問題，尚待要派公司、派遣公司及派遣員工三方面共同努力。最後根據研究發現提出管理意涵建議，作為學術上未來研究的參考，也希望能提供我國人力派遣法在立法上有用的相關資訊。

Recently, companies take the flexible strategies of human resource to increase the competitive competency in the international environment because of the rapid changing of industrial structure, uncertainty of investment environment, and the diversity of employment value. The flexible human resource dispatching policies, which were mature policies in the U. S. A., Japan, and Europe, were popularly used by the companies. However, most of the companies face the great competitive pressure from the global competitors; therefore, the companies need to consider the issues of calculating the cost of manpower and the planning of human resources. Because of taking the flexible and part-time dispatching policy, numerous companies gradually understand the importance the dispatching of human resource.
According to the literatures, it shows that the human resource dispatching is one of the major factors to lower the cost and increase the competitive abilities. This study uses the methodology of case study to explore the issues of effectiveness and feasibility in manpower dispatching. Results reveal that dispatching employees have to improve their loyalty, expertise technology, and recognition, and besides dispatch law has some disadvantages, we often meet with these problems in using dispatched worker, included high flow rate, bad quality, and insufficient training. To solve these problems, dispatching company, dispatching work agency, and dispatching employees need to make joint efforts. Finally, according to the conceptual framework and research findings, this study draws upon some suggestions for the management policies, the academic implications for future research, and intends to support the information concerning the legislation of manpower dispatching to government.